Privacy Policy

Effective Date: July 1, 2025  ·  Last Updated: July 1, 2025

Alonti Technology Services ("Alonti," "we," "us," or "our") operates alontitech.com. This Privacy Policy explains what information we collect when you visit our website or contact us, how we use it, and your rights regarding that information.

1. Information We Collect

We collect information you voluntarily provide when you contact us, including:

• Your name
• Business name and type
• Email address and phone number
• Details about your IT situation or support needs

We also collect limited technical data automatically:

• IP address (used for security and analytics, not stored individually)
• Browser type and operating system
• Pages visited and time on site
• Referring URL

2. How We Use Your Information

We use what you share to:

• Respond to your inquiry or service request
• Schedule consultations or on-site visits
• Send follow-up information you requested
• Improve the website and how we communicate
• Comply with applicable laws

We do not sell, rent, or share your personal information with third parties for advertising or marketing purposes.

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area, our legal basis for processing your information is:

• Legitimate interests — responding to your inquiry and operating our business
• Contract performance — where processing is needed to deliver a requested service
• Legal obligation — where required by law

4. Cookies & Analytics

Our website may use minimal analytics to understand visitor behavior in aggregate. No personally identifiable tracking is used. If you have a browser setting that sends a Do Not Track signal, we respect it.

Cloudflare provides our DNS, CDN, and email protection services. Cloudflare may set security cookies to distinguish humans from bots. These do not identify you personally. See Cloudflare's Privacy Policy for details.

5. How Long We Keep Your Information

We retain contact inquiry data for up to 3 years from the date of your submission, or until you request deletion. If you become a client, data relevant to our service relationship is retained for the duration of our engagement plus 3 years for business records.

6. Who We Share It With

We may share your information only with:

• Email / calendar tools — to manage correspondence and scheduling (e.g. Google Workspace)
• Legal authorities — if required by law, court order, or to protect our rights

No data brokers, ad networks, or marketing platforms receive your information.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of any future marketing communications
• Request a portable copy of your data
• California residents (CCPA): You have the right to know what data we collect and to request deletion. We do not sell personal information.

To exercise any of these rights, email us at [email protected]. We'll respond within 30 days.

8. Security

We use HTTPS encryption, Cloudflare security headers, and access controls on any systems that store client information. No internet transmission is 100% secure — we use reasonable, industry-standard measures and will notify you promptly if a breach affects your data.

9. Children's Privacy

Our services are directed to businesses, not individuals under 13. We do not knowingly collect information from minors.

10. Changes to This Policy

If we make material changes, we'll update the effective date at the top of this page. For significant changes, we'll make reasonable efforts to notify active clients directly.

11. Contact

Questions or requests about this policy:

Please have a licensed attorney review before publishing to ensure it meets your specific circumstances.