A flat monthly rate covers remote and on-site support, proactive maintenance, and a direct line to the same person every time. No tickets. No surprises.
Monthly support isn't just break-fix. It's proactive care that catches problems before your staff notices them.
Call, email, or text for any issue — software glitches, printer failures, connectivity drops, login problems. Every conversation counts as support, not a billable event.
Regular system health checks, software updates, and security patches scheduled around your business hours — not reactive scrambles after something breaks.
On-site visits are built into every plan. The number depends on your plan tier, and visits tied to an ongoing issue are handled fairly — not billed piecemeal.
For anything that stops your business — POS down, network out, system failure — a 2-hour response is a commitment, not a target buried in small print.
Plain-language advice when you're making technology decisions — new equipment, software switches, security questions. Included in support, not billed separately.
When your ISP, hardware vendor, or software company needs to be involved, Alonti handles the coordination — you don't become the middleman between tech problems.
Plans are scoped to your business — size, number of locations, and how much on-site time you typically need. The monthly rate is set before you sign, not calculated after the fact.
"The most expensive IT support is the kind that breaks your business on a Friday afternoon and sends you a four-figure emergency bill on Monday."— Why predictable monthly pricing exists
Call, email, or text directly. No ticket portal to learn. No hold music.
Rapid triage — remote first if possible, on-site when it makes sense.
Fixed with clear communication throughout. No surprise charges.
Plain-language summary of what happened and what to watch for.
Monthly support works best for businesses where technology is essential but an in-house IT hire doesn't make financial sense yet.
Multi-location coverage with consistent standards across every site — and one number to call regardless of which location has an issue.
You run the business. Technology should work in the background, not demand your attention. Monthly support keeps it that way.
You're already managing everything else. Having a direct, reliable IT contact you can actually reach makes your job easier, not harder.
Adding a location, hiring staff, or switching software? Monthly support scales with you — scope adjusts, billing doesn't surprise you.
A 20-minute conversation about your setup and what support you actually need. No pitch. No pressure.
Start a conversation →Alonti Technology Services offers monthly managed IT support plans for small businesses, franchise operators, and growing companies across the San Francisco Bay Area — including Alameda, Oakland, San Francisco, San Jose, Fremont, Hayward, Concord, Walnut Creek, and surrounding areas, with service expanding toward Sacramento.